Contact
The fastest way to reach us is the whole point of us
One number for everything. Press 1 for new service, press 2 for customer support. Real people, business hours, no hold-music marathons.
“Go on — it’s one tap.”Checking whether the humans are in…
Phone hours: Mon–Fri 8am–6pm · Sat & Sun closed (Eastern Time)
New service
Press 1 — Sales
Check availability at your address, compare plans, get an all-in quote, and order — typically in one call of about five minutes.
Existing customers
Press 2 — Support
Billing, equipment, outages, moves, and plan changes. See the support page for what to have ready.
Everything else
Email us
Partnerships, press, or anything that isn't urgent: hello@myinternetonlineshop.com. We reply within one business day.
Hours
When the humans are here
| Day | Phone hours (ET) |
|---|---|
| Monday – Friday | 8:00 AM – 6:00 PM |
| Saturday | Closed |
| Sunday | Closed — leave a message, we call back Monday |